Quick answer: Constant Contact Surveys is best for a business already on Constant Contact that wants one less tool, and it is the wrong choice for somebody who just needs a survey — use a free one. Here is the honest version, including what the marketing page does not lead with.
Part of a bigger question. This is one example of a broader topic — How Do I Get Clients For A Small Business?. Start there if you want the full picture.
The verdict
Best for a business already on Constant Contact that wants one less tool. Not right for somebody who just needs a survey — use a free one.
What Constant Contact Surveys does, and whether a virtual assistant needs it
Before the pricing and the pros and cons, the plain version. Constant Contact Surveys solves one specific problem, and whether it suits a virtual assistant comes down to whether that problem is one you actually have.
The mistake people make is buying a tool before they have the problem it solves. That is how a virtual assistant ends up paying for four subscriptions that each do one thing and none of which get opened.
So the question is not whether Constant Contact Surveys is good. It is whether the specific problem it solves is currently costing you the most, and that is a question only you can answer honestly.
What follows is the version I would give a friend running a virtual assistant, including the parts the marketing page does not lead with.
Constant Contact Surveys pricing, without the asterisks
Here is what it actually costs.
Included on higher tiers.
Simple surveys and polls sent to your list.
Run those numbers against your own volume before deciding anything. A percentage that looks small becomes a real figure across a year, and most owners have never worked out what they are actually paying.
For a virtual assistant, the calculation to do is your own monthly volume against the rate. That is your annual cost, and it is usually larger than the number in your head.
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Included on higher tiers.
Affiliate link — I may earn a commission at no extra cost to you. I only recommend what I would use, and I say plainly when something is the wrong fit.
Where it genuinely wins
Asking your customers what they want is the cheapest research available. This is the main reason I point people at it.
Results feed back into the list. For a virtual assistant with no technical help, this matters more than any feature list.
Simple enough that you will actually use it.
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What is not good about it
Every review with no downsides is an advertisement, and you can tell. So here is the other side.
Free survey tools do this perfectly well. This is the one I would want to know before signing up.
Priced by list size, so it gets expensive as you grow.
Response rates are low unless you give a reason to answer.
None of those are dealbreakers for everybody. They are dealbreakers for some people, and you should know which one you are.
Who Constant Contact Surveys is actually right for
It is right for a business already on Constant Contact that wants one less tool. If that describes you, it is a straightforward yes.
It is wrong for somebody who just needs a survey — use a free one. Buying it anyway means paying for something that does not fit, which is a common and expensive mistake.
For a virtual assistant specifically, the deciding question is whether the problem it solves is the one currently costing you the most hours or the most money. If it is not, something else deserves the budget first.
I would rather tell you not to buy something than sell you something that does not fit. The commission is not worth your trust.
What I would do before buying anything
Almost every virtual assistant I talk to could improve their numbers this month without spending a dollar, and almost none of them have.
Work out what one job actually earns per hour, honestly, including the time nobody bills for. That number changes what you accept, and it costs an afternoon.
Complete your business profile properly. Every field. Free, dull, and the highest-return hour available to a virtual assistant.
Follow up on every quote from the last two months that went quiet. A meaningful share are recoverable and nobody else is going to chase them.
Do those three, then look at tools. A tool applied to a business with no systems just makes the chaos faster.
What else is out there
No tool is the only option, and pretending otherwise is how people end up locked into something that stopped fitting.
For a virtual assistant, the honest position is that the main competitors are broadly comparable and the differences matter less than whether you actually use the thing. The best tool is the one still open in your browser in month six.
What I would genuinely compare is the cost at your volume rather than the feature list. Feature lists are written to be impressive. Your invoice is written to be paid.
And check the exit. How hard is it to leave and take your data? That question is boring right up until it is the only question that matters.
The short answer
Constant Contact Surveys scores 3.5 out of 5, and that comes with a condition rather than a blanket recommendation.
If you are a business already on Constant Contact that wants one less tool, it is a genuinely good choice and I would not spend another week deciding.
If you are somebody who just needs a survey — use a free one, the money would work harder somewhere else.
What I would not do is buy it because a review told you to. Run the numbers against your own volume, decide whether the problem it solves is your biggest problem, and then decide.
Where this usually stalls
The obstacle is rarely knowledge. Most people running a virtual assistant broadly know what they should be doing, and the gap between knowing and doing is where the difficulty sits.
Part of it is that buying a tool feels like progress and requires none of the uncomfortable work. That is exactly why the subscriptions pile up and nothing changes.
Thirty-three percent of my audience told me they research all day and never start. Research feels like progress and carries no risk of being wrong in public.
So make it deliberate. Pick the one thing that would genuinely move the needle this month and do it before you buy anything.
Where to start, week by week
Week one, work out what a job actually earns per hour, all in.
Week two, separate the business money completely. Business account, business only. That is what makes the business an asset rather than an income.
Week three, complete your business profile and ask three happy customers for a specific review.
Week four, follow up on every quote that went quiet.
That is a month, it costs nothing, and it moves a virtual assistant further than any tool purchase would.
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Ready to try it?
Included on higher tiers.
Affiliate link — I may earn a commission at no extra cost to you. I only recommend what I would use, and I say plainly when something is the wrong fit.
The usual questions
How much does Constant Contact Surveys cost?
Included on higher tiers. Simple surveys and polls sent to your list.
Is Constant Contact Surveys worth it for a virtual assistant?
Worth it if you are a business already on Constant Contact that wants one less tool. Not worth it if you are somebody who just needs a survey — use a free one. Run the numbers against your own volume.
What are the downsides?
Free survey tools do this perfectly well. Priced by list size, so it gets expensive as you grow.
Should I buy this first?
Probably not. Complete your business profile, work out what a job earns per hour, and follow up on quiet quotes. All free, all higher return. Then look at tools.
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